Policy
Feel Beautiful. Feel Relaxed. Feel Star Nails.
Salon Policy
APPOINTMENTS
✦ Appointments are highly recommended.
✦ Walk-ins are always welcome based on availability.
✦ Please arrive on time for your appointment.
✦ Guests arriving more than 10-15 minutes late may need to shorten or reschedule services.
✦ Walk-ins are always welcome based on availability.
✦ Please arrive on time for your appointment.
✦ Guests arriving more than 10-15 minutes late may need to shorten or reschedule services.
SERVICE GUARANTEE
✦ Your satisfaction is important to us.
✦ Please notify us within 3 days of your service if there is any issue with:
✓ Gel polish
✓ Lifting
✓ Chipping
✓ Minor repairs.
✦ Complimentary fixes are provided only for workmanship-related issues.
✦ Please notify us within 3 days of your service if there is any issue with:
✓ Gel polish
✓ Lifting
✓ Chipping
✓ Minor repairs.
✦ Complimentary fixes are provided only for workmanship-related issues.
CANCELLATION POLICY
✦ Please provide at least an hour notice for cancellations or rescheduling.
✦ No-shows or repeated last-minute cancellations may require a deposit for future appointments.
✦ No-shows or repeated last-minute cancellations may require a deposit for future appointments.
SANITATION & SAFETY
✦ Your health and safety are our top priorities.
✦ All metal tools are properly disinfected and sanitized.
✦ Disposable items are single-use only.
✦ We follow professional salon sanitation standards.
✦ Health issues or diabetes must be communicated before service.
✦ We have the right to refuse or stop service for any person who is rude or comes in with a bad attitude.
✦ Please supervise your children carefully. The floor may be slippery, and the salon is not responsible for any falls or injuries.
✦ All metal tools are properly disinfected and sanitized.
✦ Disposable items are single-use only.
✦ We follow professional salon sanitation standards.
✦ Health issues or diabetes must be communicated before service.
✦ We have the right to refuse or stop service for any person who is rude or comes in with a bad attitude.
✦ Please supervise your children carefully. The floor may be slippery, and the salon is not responsible for any falls or injuries.
PAYMENT
✦ We accept:
✓ Cash
✓ Credit/debit cards
✓ Mobile payment options.
✦ Prices may vary depending on: Nail length, Shape, Design complexity, and Additional services.
✓ Cash
✓ Credit/debit cards
✓ Mobile payment options.
✦ Prices may vary depending on: Nail length, Shape, Design complexity, and Additional services.
PHONE & PERSONAL BELONGINGS
✦ Please keep personal belongings with you at all times.
✦ STAR NAIL is not responsible for lost or damaged items.
✦ STAR NAIL is not responsible for lost or damaged items.
